Introduction
The global workforce has been constantly evolving over the last decade due to a variety of factors. A more competitive business landscape, increasing complexity, and the digital revolution are reshaping the employee mix. Meanwhile, persistent uncertainty, a multigenerational workforce, and knowledge with a shorter shelf life have put a premium on reskilling and upskilling. Because of the shift to a digital, knowledge-based economy, a vibrant workforce is more important than ever research indicates that a sizable portion of market capitalization in public companies is based on intangible assets—skilled employees, exceptional leaders, and knowledge.
The strategic importance of L&D
- L&D (Learning and Development) is strategically important for organizations as it enables them to adapt and thrive in a rapidly changing business environment.
L&D helps organizations build a skilled and knowledgeable workforce, ensuring that employees have the necessary competencies to perform their roles effectively.
Importance of L&D strategic role
1. Attract and keep top talent - Learning has evolved beyond increasing productivity and now plays a crucial role in employability.
- Employment models have shifted from long-term retention to a focus on value addition by workers.
- Individuals are responsible for their personal and professional growth, emphasizing the importance of learning and development opportunities.
- A lack of learning and development is a significant reason why people choose to leave a company.
2. Improve people’s abilities - Ongoing investments in learning and development are crucial to maintaining the value of human capital.
- Obsolete or forgotten knowledge diminishes the value of human capital, emphasizing the need for continuous learning and relevant work experiences.
- Companies that invest in the next generation of leaders experience significant returns, as evidenced by outperforming other organizations on EBITDA by nearly two times in the top quartile of leadership.
- Companies that prioritize leadership development during major transformations are 2.4 times more likely to achieve their performance goals.
3. Create a culture based on values - Virtual and global workforces are becoming more common in companies.
- Learning and development (L&D) initiatives can play a role in cultivating a values-based culture and building a sense of community.
- Millennials are particularly drawn to working for businesses that prioritize values, sustainability, and societal well-being.
4. Create an employer brand - A company’s brand is a valuable asset that reflects its market success, financial strength, industry position, and products/services.
- Investments in learning and development contribute to a company’s brand and reputation as an “employer of choice.”
- Employers need to compete for a shrinking talent pool due to impending retirements, requiring them to communicate their brand strength through an employer value proposition.
5. Employees must be motivated and engaged - Providing opportunities for employees to learn and develop new skills is highly effective in engaging them and contributing to their happiness.
- Highly engaged employees are more satisfied with their organization when they are challenged and given the skills to grow and develop within their chosen career path.
- The learning-technology industry has shifted to cloud-based platforms, enabling easy access to up-to-date functionality without lengthy and costly on-premises implementations.
- L&D leaders should integrate learning technologies into a larger system architecture that supports the entire talent cycle, including recruitment, onboarding, performance management, real-time feedback tools, career management, succession planning, and rewards and recognition.
Conclusion
Leaders in learning and development are becoming more aware of the challenges posed by the fourth industrial revolution (technologies that connect the physical and digital worlds), but few have implemented large-scale transformation programs. Instead, most are gradually adapting their strategy and curricula to meet changing needs. However, with technology advancing at such a rapid pace, L&D leaders can no longer afford to wait , human capital is more important than ever and will be the primary factor in sustaining competitive advantage in the coming years.