Delivery Focus
- Created By raju2006
- Last Updated November 21st, 2023
- Overview
- Prerequisite
- Audience:
- Audience:
- Curriculum
Description:
Prioritize customer needs with a personalized experience. Learn to build customer loyalty and gain a competitive edge by focusing on their requirements. Elevate your organization's success through this course.
Course Code/Duration:
BDT222 / 1-Day
Learning Objectives:
After this course, you will be able to:
- Develop and refine a comprehensive Customer Service Strategy tailored to your organization's needs.
- Cultivate a service mindset that prioritizes customer satisfaction and loyalty.
- Acquire essential Customer Service Skills, including effective communication, problem-solving, and conflict resolution.
- None
- Able to deliver with quality and a conscious mind. Managers and above.
- Able to deliver with quality and a conscious mind. Managers and above.
Course Outline:
- Developing and enhancing Customer Service Strategy
- Having a Service Mindset
- Customer Service Skills
Training material provided: Yes (Digital format)
The curriculum is empty
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