AI@Work: Using ChatGPT to Work Smarter

Description:

This is a hands-on, one-day course designed to help professionals across roles and industries harness the power of ChatGPT to streamline tasks, enhance creativity, and boost productivity.

Through guided practice, real-world use cases, and interactive activities, participants will learn how to write effective prompts, generate content and visuals, conduct AI-assisted research, and integrate AI into their day-to-day workflows. The course also addresses critical thinking and ethical considerations, helping participants use AI responsibly and confidently.

Whether you're drafting emails, building presentations, exploring new ideas, or tackling research-heavy projects, this course will equip you with practical AI skills to get more done, faster and better.

Duration: 1 Day

Course Code: BDT 501

Learning Objectives:

By the end of this course, participants will be able to:

• Understand the core capabilities of ChatGPT, including text generation, image creation, and deep research support, and how they apply to real-world professional tasks.
• Write effective, structured prompts tailored to various goals—communication, ideation, analysis, and visualization.
• Use ChatGPT to create and enhance workplace content, including emails, reports, presentations, and visual assets such as infographics or illustrations.
• Conduct AI-assisted research to explore complex topics, synthesize information, and generate insights for decision-making or strategy.
• Incorporate AI tools into personal workflows to increase efficiency, reduce repetition, and enhance creativity in role-specific tasks.
• Critically evaluate AI-generated output for quality, accuracy, bias, and relevance—and apply appropriate editing and verification strategies.
• Apply AI responsibly and ethically in the workplace, with attention to data privacy, transparency, and human oversight.

• Basic experience using ChatGPT

Course Outline:

1. ChatGPT at Work: Core Capabilities & Use Cases

• Overview of ChatGPT’s functionality (text, image, and research tools)
• Understanding AI’s role in modern workflows
• Hands-on: Exploring the ChatGPT interface + generating a task-based output

2. Prompting for Performance: Foundations of Effective AI Interaction

• Anatomy of a powerful prompt: clarity, structure, role-based instruction
• Adjusting tone, format, and complexity for different professional needs
• Hands-on: Rewriting and testing prompts for improved accuracy and output quality

3. Visual Thinking: AI-Generated Images, Infographics, and Slide Content

• Using ChatGPT’s image generation tools for business presentations
• Turning ideas into visuals: charts, diagrams, illustrations
• Hands-on: Creating a visual asset (e.g., slide graphic, process diagram, or custom illustration)

4. Deep Research: Gathering Insights with AI Assistance

• Using ChatGPT to explore complex topics, trends, and strategy questions
• Techniques for iterative research and refining AI output
• Hands-on: Conducting a mini research sprint on a work-relevant topic

5. AI-Enhanced Communication & Document Drafting

• Drafting and editing emails, reports, meeting notes, and internal documents
• Tailoring tone and clarity for different audiences
• Hands-on: Generate and refine a document

6. Role-Based Applications: Making AI Work for Your Job

• Applying ChatGPT in different domains (marketing, admin, strategy, etc.)
• Mapping AI capabilities to common workflows (task breakdowns, content creation)
• Hands-on: Build a task-specific AI workflow using your own job context

7. Responsible Use: Ethics, Accuracy & Human Oversight

• When to trust, verify, or reject AI-generated content
• Best practices for data privacy and security when using ChatGPT at work

Training material provided: Yes (Digital format)